How can I contact goat?

We currently don’t have a customer service phone number but you can contact us 24/7 by submitting a support request.

Does goat have a email?

If you’re having issues contacting us via our support form, please email us directly at

How long does it take for goat to reply?

Conversation. Usually within an hour but could take longer. well I posted my Yeezy 350s about 3 days ago and they’re still under review.

Where is goat verification located?

The Company offers free verification services on all purchases to ensure sneakers are authentic and as described. … Overview.

Type Private
HQ Culver City, CA, US Map
Employee Ratings 3.5 More
Overall Culture A+ More

How do I get a refund on goat?

You have 3 days to request a return from the date you received the item(s). To initiate a return, tap Request Return in the GOAT app when you receive your package or contact us here. Once we receive your return, the item(s) will be evaluated before your refund is made.

Does goat sell fake shoes?

You may now interrogate me on, does Goat sell fake shoes? No. Sellers can put any shoes into GOAT’s marketplace. But shoes that you want to sell must first be verified by the company’s image detecting AI. If the shoes are discovered replica or not as stated, they aren’t shipped, and customers will be refunded.

How do I contact StockX customer service?

You must be logged in to your StockX account and once signed in, you can initiate the chatbot by clicking the chat icon in the bottom left hand corner of the screen to open a chat window: From here, you will be able to ask specific questions or enter the issue you’re having.

Why did my goat order get Cancelled?

While GOAT strongly discourages our sellers from canceling orders, there are some circumstances in which sellers are unable to complete orders. For sneaker orders, GOAT will make every effort to find a replacement in a timely manner, but if unsuccessful, your order will be canceled.

Does StockX deliver fast?

StockX strives to complete all orders within 7-12 business days, (that doesn’t include weekends or holidays), however, most orders are completed sooner. Shipping times vary depending on how quickly the seller sends the item to us to be authenticated.

Can you get scammed on GOAT?

Right off the bat, GOAT is a legit site, and the chance of getting scammed is incredibly low. The team behind the app assures users they’re doing everything in their power to verify the authenticity of items sold through their platform.

How long is GOAT payout?

Once your cash out method has been approved, the funds will be deposited. Please allow 2-3 business days for the banks to process. Business days are Monday – Friday, excluding holidays and if you cash out after business hours, the first day would be the following business day.

Does StockX or GOAT ship faster?

irrelevant. they both do 2-3 day shipping.. you do realize the item has to be shipped to them and it’s not in their stock. depending on how soon the seller ships and where they’re located relative to them it would take 1-3 days for seller to ship. 2-3 days to arrive to GOAT/Stockx, 2-3 days to legitcheck/process.

Is goat more legit than StockX?

The main difference between the two is that on GOAT you can buy used sneakers, where as StockX only sells pairs that are brand-new. But the service works the same as StockX: You can bid on shoes or buy them instantly, and GOAT will also authenticate them before they’re shipped to you.

Does StockX sell fake?

StockX did not share exactly how many fakes are caught by its team of authenticators, but Einhorn shared that StockX sees far fewer fakes than we once did, which is a direct result of our rigorous authentication process. … Five years ago, StockX had a single authentication center with four dedicated authenticators.

What happens if goat finds a fake?

If you send items to us that we deem inauthentic or unsellable in our sole and reasonable discretion, the buyer will be refunded the full amount they paid for the items and you will have the option to have the items sent back to you or disposed of by us.

Are goats trustworthy?

Our resale products are verified by means such as machine learning technology, digital authentication, in-hand verification, or a combination of the same. By doing so, we seek to ensure the product you purchase is both authentic and as described.

What percentage does goat take?

9.5% The amount of the commission fee is 9.5% + seller fee for a seller in good standing. The commission fee can increase to 15% + seller fee and a maximum of 25% + seller fee depending on the number of seller cancellations and verification issues, as described in more detail below.

What happens if goat loses your package?

If you still have not received your order, GOAT will assist you in filing a missing package investigation with the courier on your behalf. … Approved claims may be refunded in GOAT credit to be used towards a future purchase to allow you to replace your lost item(s) as quickly as possible.

Where does GOAT ship from?

We do not offer international shipping except for Canada. Orders are shipped from the GOAT USA premises located in Plainview, New York.

Are goats Australian?

Goats arrived in Australia with the First Fleet in 1788. … They can be found in all states and territories and on some offshore islands, but are most common in the rocky or hilly semi-arid areas of western New South Wales, South Australia, Western Australia and Queensland.

What is StockX number?

If you are experiencing any problems with creating a listing or any live auctions, call us immediately 0508 STOCKX or contact us.

What happens if you send a fake to StockX?

StockX has no obligation to return items that do not conform to the description (including, without limitation, that the item is not new and unworn, is not the correct identified size, or does not include the original box), or are counterfeit (in which case, StockX may turn those items over to the proper authorities) …

How long does it take StockX to refund?

It can take 3-4 business days for a return and refund to be reviewed and processed. If you have not received a notification that your refund has been processed by the end of the week please reach out to so that we can look further into your case for you!

How long does a seller have to confirm an order on GOAT?

72 hours The seller has 72 hours from the time the sale is confirmed to ship. For further questions, please email

What if the seller doesn’t ship on GOAT?

If your sale is not shipped within 3 business days (Monday – Friday excluding holidays) from when the order was placed, GOAT will cancel the sale. … If you do not respond within 14 days of notification or after receiving a shipping invoice, we will automatically consign the item(s) on your behalf.

What does searching for replacement mean on GOAT?

This happens when the original seller can’t confirm or doesn’t meet the shipping deadline. Once that happens, GOAT looks for another seller for another pair of the same shoe. If they don’t find a suitable replacement you will be refunded or your original order cancelled.

How long do GOAT orders take?

It will typically take 7-10 business days (M-F) for sneaker orders to be delivered to a buyer located in the US, since it takes approximately 3-4 business days to get to us, 1-2 business days to authenticate and 3-4 business days to ship to you.

Is StockX trustworthy?

The short answer is yes – it’s 100% legit! With over 1,000 employees, six authentication centres, operating in almost 200 countries, StockX is definitely the real deal, so if you’re on the hunt for that sneaker grail, a luxury watch, or even a sought-after collectible, it’s definitely the first place you should look!

Why is StockX taking so long?

Due to the unforeseen impact from COVID-19, order processing at our authentication centers may be subject to slight delays. In some cases, we are proactively rerouting orders to the facilities best equipped to support them in real-time.